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Easily report and track your barangay concerns
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The Complaint Management System (CMS) is a centralized web-based platform developed for the barangays of Davao City. It is specifically designed to empower residents by allowing them to easily submit concerns and complaints within their own barangay area.
Only barangays that are enrolled in the CMS can receive and manage complaints, ensuring that submissions are securely routed to the appropriate local authorities. This targeted approach helps barangay officials act more swiftly and efficiently on reports that directly affect their community.
The primary goal of CMS is to strengthen community relations by improving communication between the public and barangay officials. Through this system, we aim to promote transparency, accountability, and responsiveness—making sure every voice is heard, and every concern is addressed.
Thank you for being a part of this movement towards smarter and more connected barangay governance. Together, we can build a more informed, involved, and empowered community.
Create an Account Please fill out the form below to create your account. Make sure your information is accurate so we can serve you better.
By using the Complaint Management System, you hereby consent to our Privacy Policy and agree to the following terms:
Information Collection:
The system collects personal information from residents within the barangay. The types and purposes of the data collected will be transparently communicated during data submission.
Additional Information:
When contacting barangay officials through this system, additional details such as name, email, phone number, message contents, and attachments may be received.
Account Registration:
Users registering accounts provide contact details including name, barangay address, email, and phone number for effective communication and service delivery.
Use of Information:
Information collected is solely used for addressing concerns, improving services, notifying residents, and enhancing the system's functionality.
Privacy Policy:
Clicking the ‘Accept’ button means you acknowledge and agree to the system’s Privacy Policy. Please review the policy to understand how your information is managed.
Disclaimer Acceptance:
Continued use of this system signifies your acceptance of these terms and any future updates.